I am a recovering alcoholic, who has struggled for years with sobriety and accountability. A few years back, my family and I decided that I would start using Soberlink a few times a day as a tool to help ensure my sobriety and accountability. This service has been a lifesaver and has helped me maintain a record of 4 months of continuous sobriety! Their customer service has been excellent, and I highly recommend using this service/device!